While the idea of a suicide hotline is not a
new one, the challenge of creating a national network and connecting our
country’s crisis centers under a single, easy-to-remember, toll-free
telephone was a daunting task. Heretofore, neither government agencies nor
non-profit organizations had ever attempted such a project.
People in crisis generally don't have the energy or ability to take on a
long search for help. When those looking for support dial 1.800.SUICIDE
they are seamlessly connected to an available certified crisis center
nearest to their calling location. While it’s seemingly a simple
concept, the Network is elegant and effective when put into action. Behind
the scenes there are significant computer and telephony infrastructures
working in concert to provide help within 20 to 30 seconds of a call being placed.
Support from across the country helps KBHC achieve its mission to prevent suicide and educate people about depressive disorders.